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Who do I contact about removing my V2G charger?

  • December 21, 2023
  • 2 replies
  • 103 views

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We are changing our car and therefore will be removing our Ovo V2G charger. Who do we contact at Ova (I’ve not had a response from the smarthome email address) and do we have to give notice before removing? Do you know do you know if the original Ovo installer submitted a G99 application to the Distribution Network Operator (DNO) prior to installation?

Best answer by Emmanuelle_OVO

Updated on 30/07/25 by Abby_OVO

 

Hey @IanJBelper,

 

It'd be chargeanytime@ovo.com  or 0330 175 9678 (Option 1 new customers/option 2 existing customers) . We would have done a DNO application yes. 😊

 

For more on OVO’s Vehicle-to-Grid, check out the dedicated home page here: https://www.ovoenergy.com/guides/electric-cars/vehicle-to-grid-technology

2 replies

Emmanuelle_OVO
Community Manager
  • Community Manager
  • December 22, 2023

Hey @IanJBelper,

 

Sorry you didn’t get a response to your email,

 

I’ve asked about this internally and I'll get back to you 😊


Emmanuelle_OVO
Community Manager
  • Community Manager
  • Answer
  • December 22, 2023

Updated on 30/07/25 by Abby_OVO

 

Hey @IanJBelper,

 

It'd be chargeanytime@ovo.com  or 0330 175 9678 (Option 1 new customers/option 2 existing customers) . We would have done a DNO application yes. 😊

 

For more on OVO’s Vehicle-to-Grid, check out the dedicated home page here: https://www.ovoenergy.com/guides/electric-cars/vehicle-to-grid-technology