Bring back the online account line bar comparison of usage for previous month/year/day

Thanks for this feature idea, @Clive Boorman 

I’ve passed this over to the product team and I’ll be back with anything I can. Firstly I’d like to make sure the comparison feature has been removed for all customers. 

For the time being I’ll open this idea up for votes and gauge some interest in it. 

It look as if this may be a browser issue

I removed my upvote when I realised that this feature is indeed there on my usage page! 

Samsung galaxy Android tablet. 

Please ask the product team to test on Windows with Edge 121 and then 122 (Chromium 6261) to see the change. The Edge developers can’t do it for obvious access reasons. 

I noted elsewhere that the comparison chart lines are present when the bars are displayed horizontally, e.g. in a very narrow window.

I have now logged in with four different browsers and still no comparison line although I have noticed that OVO no longer recognise my ancient ‘btopenworld’ address and could only gain access with ‘btinternet’ but still no comparison lines on the graph.

Which versions of which ones, on which operating systems? We’re still trying to establish whether this is a Chromium fault or a wider one.

I can’t find the version numbers but the two I know are up to date are Google Chrome and Microsost Edge, the only other change has been when EE recently took over BT.

I don’t know about Chrome, but for Edge have a look at ⋯ (Settings and more) > Settings > About Microsoft Edge. If it’s up to date, as you say, it should be v.122. Chrome is also a Chromium browser (as are Vivaldi, Brave and Opera), so it’s beginning to look like a change in the Chromium code base that’s causing this fault. I’m sure we’ll hear soon.

The comparison bars are back for me, in Edge 125. I’ve no idea where the fault lay; I’m just happy it’s no longer an issue.

Your change of ISP would be unrelated - ISPs just send you stuff raw pretty much exactly how it arrives from the origin server... Unless it’s a dodo one that tries to modify everything because that’s happened before...

We have in the past seen a similar issue with the Power Move links not displaying.

In that case it was changes to browser security during a browser update that was causing it, it you dropped your browser security setting down a level then it displayed again.

I’d also try making the page an exception in any Adblocker(s) that you are running, sometimes they will see some things as being ads to block when they aren’t.

Completely agree with this. The text summaries below the graphs just don't give you that immediate, intuitive sense of whether your consumption is spiking compared to the same period last year. Having a direct visual line or bar overlay makes spotting anomalies so much faster.

Right now, when I want to see if the half-hourly data exports match up smoothly between months without guessing at the scale of the charts, I literally have to copy the raw text readouts out of the portal. I've been dropping them into comparetext.app just to quickly highlight the exact numerical shifts line-by-line. It works as a temporary workaround, but having OVO bring back the native comparison lines natively on the graph would be a massive quality-of-life fix for anyone tracking their energy efficiency.

I rather thought this problem had gone away a couple of years ago. Are you saying you don’t see the comparison bars on your usage charts?

June, for me today:
  

  
I have an idea somewhere else, I think, suggesting that these’monthly’ charts should in fact cover six full Monday-Sunday weeks, so that the comparison matches day to day, making it easier to spot changes from one weekend to another, say. Sundays are often big usage days, for example, with everybody at home using electricity all day and often enjoying a roast. I’ll see if I can find it.

Another useful comparison is on the Bill Breakdown - OVO Energy page. Here I normally see no great movement from one week to the next, except recently, when Fridges & Freezers have suddenly taken the lead and show big variations from one week to the next. This is directly proportional to the temperature in the kitchen, which is significantly higher on hot days. This might suggest that the freezer needs defrosting; it made a big difference last time I did it.