Rewards and recognition for our community

Ooh, thank you for that !! That’s very kind of you.
 

Five years… I came here to share my experience and get help with the air source heat pump which was installed five years ago as part of the government trial (administered by OVO) to gain data about this ‘new’ type of heating. It was new to me and a bit of a gamble as the trial participants had to have their existing heating replaced by this new-fangled electric unknown system. As it turned out heat pumps weren’t a new thing at all and with a lot of advice from other trial participants I got mine working very well.
Five years ago it was Kwasi Kwateng and BEIS we had to thank for the trial, long before his short lived time of being chancellor. A lot’s happened since then !!

​@juliamc & ​@janie We’re so happy to give you this well deserved recognition. You both have been incredibly helpful on the forum lately, and we just wanted to say a big thank you! 😃

​@Chris_OVO and the forum team, I have received this fabulous gift 🎁 this morning and will enjoy it over the weekend with some posh fish and chips, thank you to everyone 

​@janie I really wish I could wrap gifts as beautifully as your gift is, it looks amazing! 😃 I really hope you enjoy it, and thanks so much for sharing!

May’s Community Highlights: Celebrating our top contributors

Hi again everyone 👋.

It’s that time again - we’ve chosen our monthly award winners, and there’s been some really great content to shout about in May 😍.

Last month also marked my 9th year working for OVO, which has made me reflect on some great interactions with customers over the years that have been so helpful to us as a business. Your contributions on the Forum are valued not just by our team, but by the wider company as a whole, not to mention by the thousands of people who visit the Forum each week to have their questions answered.

Without further ado, here are our prize winners for May:

🌟 Member of the Month: ​@Peter E 

We’re awarding ​@Peter E Forum Member of the Month for May, and the Member of the Month profile badge has been added to his already-huge collection of badges.

We’ve chosen Peter because, over the last month, he’s engaged on numerous threads to help others. He’s given some invaluable information, like on this EV-related thread, as well as providing ‘best answers’, like on this thread about GivEnergy entering administration.

A massive thanks once again ​@Peter E for your help, and for always being so patient and approachable in the community 🤝.

🥈 The Runner Up: ​@Sparky64 

We’re really happy to be shouting out ​@Sparky64  for their amazing contributions to the community in May. We’re highlighting two great threads ​@Sparky64  posted in our EV section:

The first post gives some great, positive feedback about the Charge Anytime package as a whole, and contains some really handy info for any EV owners who might be toying with the idea of signing up to OVO and Charge Anytime.

The second post is a fantastic account of ​@Sparky64’s recent road trip in France in an EV. We love to see this sort of post, as it really embodies what this Forum is all about. We’d recommend giving the thread a read - it’s really interesting even if you don’t have an EV, and it’s generated some very good discussion. For any EV owners who are planning a trip into Europe, there’s some really invaluable info to be read.

A massive thanks for taking the time to provide this great insight ​@Sparky64  - we really do appreciate it. As usual, we’ll be sending out a prize to you and to ​@Peter E - keep your eyes open for a private message from me 😎.

🎮 How did they do it? (And how can you?)

Our Rewards & Recognition system is designed to celebrate everyone who makes this forum a better place. You don’t need to be a technical genius to climb the leaderboard; you just need to be helpful!

Earn points by:

• Providing the "Best Answer": When your reply solves a problem, your points skyrocket.
• Receiving "Likes": High-quality, empathetic advice earns you reputation from your peers.
• Starting Discussions: Thoughtful questions and conversations that spark engagement are the backbone of our community.

The Perk: High scores unlock exclusive badges, higher Community Ranks, and first-look access to new OVO features.

We look forward to the start of next month, when we’ll be back on this thread to announce June’s winners.

Thanks to everyone who has contributed to the community in May!

Looks like that might have been a different Sparky! :)

Hey ​@Sparky64 , looks like you got rewarded! Come and stop by to say hi! :D

Thanks for the flag ​@Blastoise186 - We’ve sorted that out!

Thank you very much for the recognition this month. It's really appreciated. As I've said before it not so much about the points or the rewards, although Jenny says it's the only reason she puts up with me, it's the satisfaction of solving issues by managing to hit the nail on the head instead of my thumb which I can also do.

Thanks guys. My wife and I have made it down to the South of Spain with our EV. We'll be back in the second half of June, and will report on the whole experience, especially the public charging.

​@HangNail999 thanks very much - we’d love to hear about that trip! Feel free to upload photos as well if you’d like! 😁.

Congratulation ​@Peter E a much deserved award for all your effort in making our community better 🎉

Tell Jenny we said hello and we’re asking for her 😄

Can’t wait to hear (and possibly see) all about it ​@HangNail999 

Think it would be a really valuable personal user experience for all of us to hear about 😎