Hi. During this month (December 2021) have had my gas & electricity accounts transferred from SSE to Ovo. I have smart meters for both supplies, which I have had for several years, and an In House Display in the hallway, roughly 6 feet from both meters. Prior to the transfer, the IHD regularly and correctly switched through its colour sequences - green, orange & red - in accordance with the energy usage at the time. However, since the transfer it is now displaying a red light almost all the time, even when high energy appliances are not in use. Even with most items turned off and the central heating not running, it displays an orange light where before it would have been green. I have also noted that the tariffs shown on the IHD do not match my actual tariff and are much higher per unit. I have tried rebooting the IHD but it has made no difference. Can anyone offer answers to this?
Best answer by Blastoise186View original