Skip to main content
Question

Smart meter readings in person?

  • June 1, 2026
  • 1 reply
  • 39 views

Hi, in my absence my son had someone at the door who wanted to take meter readings.
I have a smart meter.
Do meter readings still take place with smart meters?
Also: should I not receive notification of upcoming visits?
I would expect an email detailing over what time period to expect a call and by whom.
How else can you verify that this is legit?

1 reply

Blastoise186
Super User
Forum|alt.badge.img+9

Howdy ​@UprightRealist ,

Even with a Smart Meter, you’ll still get a meter reader visit every so often, on average once a year. They don’t tend to announce their visits but they do always carry ID. OVO uses Morrison Data Services aka M Group Energy for this purpose.

It’s mostly for safety checks, validate readings for data integrity purposes and to verify the meter is working properly. Only usually takes maybe 5 minutes at most and then they’re gone.

The meter itself will send auto-reads on its own - this is just a secondary check.