The Radio signal for smart meters does NOT work in our area in SCOTLAND so although we have a ‘smart’ meter it has never connected. Is it possible to change to a smart meter that uses the mobile network?
If not then how can we get any of the smart meter advantages!
Question
Can Smart meters in Scotland use the Mobile network yet?
+7- Super User
It would be interesting to know where you are; the problems with Long-Range Radio (LRR) connectivity are often very localized and not common over a large area.
To answer your question, yes, Communications Hubs (CHs) fitted with mobile network SIMs were approved for use in Scotland last year, but there was a bit of a delay in getting the newest 4G versions out to customers. Some customers had 2G/3G CHs fitted last year in advance of the RTS switch-off, and they are now being prioritized for upgrading from 2G/3G to 4G. It was not a large number (relatively speaking), so more customers should be offered the latest 4G CH before long if LRR doesn’t work for them. Have a word with Support, who may be able to book a replacement.
How we’re working to support customers to address non-communicating smart meters | Smart DCC
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