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Which charger works best with OVO Charge Anytime?

  • 2 April 2024
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I’m a bit undecided which home charger to buy.  I have a Tesla and it is currently working well with a 3 pin and connection to the ovo anytime app.  Bit concerned the new charger might interfere with this.  Also if I got another vehicle which is compatible could I add this as well (id3 for example) if I don’t have a compatible charger. 

thanks for any help

 

 

 

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Best answer by Abby_OVO 2 April 2024, 12:42

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Hi @heselectric  I can't say if any one is better than another if it's on the list of compatible charge points, however, the total load drawn by charging two cars at the same time, 7kW+ 2kW, plus any other substantial load at the same time could cause damage to the consumer unit / house electrics. In that respect the 7kW unit should be capable of load monitoring and set at a level to protect the incoming supply especially if you are looped with a neighbour. Unless you know what to look for only a qualified electrician would be able to advise. You may think the incoming house fuse would protect against overloads but a sustained high current above the fuse rating is entirely possible and a lot of thermal damage could result before the fuse intervenes.

 

If you have solar then I think the Zappi is the only unit capable of managing this as well. All units have different levels of reliability and suvivability in outside environments. My own particular bugbear is that no one seems to repair charge points atm. You have to buy another one if it fails. Cheaper may be better. A solid connection to the internet is also required otherwise it may not charge reliably. Research is everything.

 

Peter

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I have an Indra smart pro and solar panels. Everything works very well and has done for 18 months. We have two EV’s, an MG4 Trophy and a Subaru SolTerra . We use charge anytime which is fantastic. The Indra did have a problem once and their recommended installer came out and fixed it in 24 hours.

In summery , I would recommend the Indra charger which is one of OVO ‘s recommended chargers and charge your vehicles on alternate days or as it is anytime one after the other.

Do not overcomplicated the set up, the Indra app takes care of solar use as well.

 

 

 

Userlevel 6

Hey @heselectric 

 

Welcome to the Forum, love the username!

 

I’m glad to see a couple of our community members have already left some really helpful advice for you on this, but there’s a couple of things I just wanted to add on to this.

 

Also if I got another vehicle which is compatible could I add this as well (id3 for example) if I don’t have a compatible charger. 

 

You’re now able to add more than one EV for Charge Anytime from within the Charge Anytime app. Under ‘connected cars’ you should see the option to add another vehicle at your home location. 

 

You can see more on this on the topic below:

 

We’ve also got a couple of handy guides on setting up a new smart charger with Charge Anytime, so while we can’t recommend what you choose, you can see from this what may work better for you:

 

 

I hope some of the information we’ve provided has been helpful.🙂 Let us know what you go with and how the experience is, it will be helpful for other community members to know what others experience.🙂🔋 

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Thanks for all the help. I have gone for the hypervolt in the end. Hopefully it does the job. 
 

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For what ever unit you decide meets your needs it's worth typing in the word ‘problem’ to see what the issues are. You will inevitably find links to Speak EV and this is a very good source of user experience and what fixes are available when it misbehaves. E.g. internet connection problems, car not waking up when the EVSE starts a charge, back end server problems, companies going bust because they have no business model for maintaining the servers which the unit depends on when they run out of sales, units filling up with water, overheating when in direct sunlight, not responding to customer complaints, being locked in to an energy supplier because of the unit you have chosen, reconnecting if you change your broadband supplier or even just the router, GMT/BST changes etc. Unfortunately it a bit like the wild west atm.

 

You could say that the manufacturer will help you with problems during the warranty period but it has been known that they will blame the installer and vice versa with no resolution. After the warranty period you are most definitely on your own and very little in the way of manufacturer repairs (they will often just offer to sell you another unit) and no third party repairs possibly because of liabilty insurance costs.

 

If you were to ask me to choose a path I would go for a low cost, dumb unit with the intelligent charging being controlled by the car. However, I don't think this is compatible with solar but I may be wrong. Take a bit of time to make the right choice. After three years of EV ownership charging is, by a long long way, the issue that needs the most thought. In comparison the car was easy. I really didn't expect that to be an outcome in moving to an EV because when I started out I hadn't realised that the single most important aspect of charging at home is RELIABILITY and what is your Plan B if the car doesn't charge overnight?

 

Peter

 

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