I am so disappointed and saddened by ovo, in a nutshell I have just come out of a controlling marriage . I have took over the bills in Aug 2020 when I realised the gas and electric hadn't been paid for 6 years . I immediately set up a direct debit explained my situation . They now want to Increase my direct debit to 859 a month good luck with that when I only earn 1200 a month. I have sent endless letters and emails . Everytime I am told to ring collections but I can't get them to answer. I don't know where else to turn so I have complained to the energy Ombudsman . They allowed this debt to Increase over 6 years so the least they can do is let me pay back at a comfortable rate. They ignore my letters this is really worrying me now
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