Heres an idea - give fit tariff customers the same access as energy users to customer support, AND make the transfer of ownership 12 page form into a 6 page form by not repeating questions and making it intuitive and make it clear if a name is required or a signature, and/or a date. Also prepopulate the name and address fields and reference, where that information is known.
Anyone think this is a good idea?
+1Hi
Part of this has been asked about previously and is unlikely to happen at this time.
OVO only has a small number of FiT customers on its books and the last time I asked, this wasn’t enough to justify putting development resources into building online services as there’s not enough customers to benefit/justify doing so. This may change if the numbers increase… But I get the feeling it’ll never be by enough...
Hey
Blastoise has already given a spot on response here:
Hi
Part of this has been asked about previously and is unlikely to happen at this time.
OVO only has a small number of FiT customers on its books and the last time I asked, this wasn’t enough to justify putting development resources into building online services as there’s not enough customers to benefit/justify doing so. This may change if the numbers increase… But I get the feeling it’ll never be by enough...
If this changes in future we’ll update this ‘idea’ 😊
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