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Question

power move reward

  • May 29, 2026
  • 5 replies
  • 106 views

I have checked my power move reward app few days ago and got 2 reward and saying I am doing a partial month? But I did have 8 reward and I have signed up a year ago. I Can't get any answer from  ovo.

5 replies

Chris_OVO
Community Manager
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  • Community Manager
  • May 29, 2026

Hey ​@Andrew26,

 

I'm a bit unsure about what you're asking and could use some help understanding your request. Would you mind providing a bit more information? The more details you share, the better we can assist you. Thanks so much!


  • Author
  • Rank 1
  • May 29, 2026

Basically it is saying I have just joined when I have joined a year ago.


Nukecad
Super User
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  • Super User
  • May 29, 2026

No, it isn't saying anything about when you joined - it's just saying that you have only earned 1 entry into the draw this month.

Each month is a new, different, month so what you earned before in other months is not carried over.

PS. About those “No data” days.

We have been discussing them on another thread because a few of us are seeing exactly the same days. We have been told that the team do in fact have the data, but for some reason it's not showing on that chart. (So you may still have 2-entries even if it's not saying that right now).


  • Author
  • Rank 1
  • May 29, 2026

Hi,

I still don't know what's going on as a few days before I had 8 entries but now 1 entries and have not just join as I joined last year.


Nukecad
Super User
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  • Super User
  • May 30, 2026

I’m not sure why you are being show that blue information symbol, and the new starter information.

As I noted above we are aware that there is an issue with that data chart this month, but the PM team say that they do have all the data.

See the post by ​@Chris_OVO here:

There have been a few hiccups with the dashboard displaying the data, but the actual data collection is running smoothly. They’re on it and working to fix the issue.