I have a Tado system, had it before joining OVO, installed it all myself with the wireless extension kit as our combi boiler is in the loft and TRVs on all Rads.
Best solution I could find as the system supports the OpenTherm bus standard (amongst others) for those boilers that can use it.
I saw that there is meant to be a way of linking your Tado account to your OVO account. I had a Smart Meter installed a couple of months back and was hoping that this would trigger the ability to link, but still nothing.
I have called customer services, but they aren't sure. I have sent an email over 10 days ago, but only had the auto response saying please allow 5 days for a response. The help topic mentions a Smart Devices option in the Menu, but it isn't there for me.
Does anyone know how this is meant to be achieved?
Are you meant to have purchased the system through OVO to get something to kick in?
Thanks for any advice.
Best answer by Jess_OVOView original