I live in a 3 bed semi and have for the last 15 years. Recently switched to ovo and then had the smart meters installed .
My usage has crept up over the years like everyone's.
Now on OVO with smart meters and nothing has changed in my home my monthly usage/direct debit has gone to £246 a month that's a second mortgage any ideas why my bills have double since i switched to ovo?
Best answer by Nancy_OVO
Updated on 13/2/2020
There could be a couple of things that have happened here to increase overall costs.
First let me say that having a smart meter installed won't directly increase your costs. There are no hidden costs to having one fitted, and your tariff won't change. There are two things that will change after getting a smart meter, though. Your bills will no longer be estimated - if you hadn't provided regular reading previously then your bills may have been estimated and therefore not accurate. A smart meter will send us a reading when we need it to make sure your bill is spot on. The second is that the meter will clock accurately. Old meters (this does depend on how old your previous meter was) can slow down, or even speed up meaning they're not measuring your energy usage correctly. We'd only expect to see this with very old meters. A brand new meter, smart or otherwise, will clock what you're using accurately.
Another thing to consider is if you've renewed onto a new tariff recently. The unit rates and standing charges will likely have changed from your previous tariff. You can check the new rates on your "Profile" section online. Your old rates will be available on previous statements online too.
More info on a similar thread here.
Hope this has helped explain. If you've got any more questions, please comment below!