I have been a customer of Ovo since 2011 and I don't trust the smart meter technology so I have always refused the installation of a smart meter. I have always provided my meter readings every month.
I now learn that if I continue to refuse a smart meter my fuel costs will go up by over £ 100 compared to somebody with a smart meter. My contract is up for renewal in a few months so I will have to shop around after a happy 7 years.
My reasons for disliking the smart meter technology are it smacks of big brother and the customer is not to be trusted.
Nobody will admit what other details are collected and what use they are put to.
Best answer by Lucy_OVO
As far as I’m aware, customers who opt out of having a smart meter installed won’t be penalised. Do you have a link to this article? I’d like to check it out to also see what it discusses.
I’d like to address this point -