I have no dishwasher, drier or washing machine in my apartment. What will this item be counting as 'laundry' as my cooker and refrigerator and heating are all counted separately?
Best answer by Nancy_OVO
After 5-6 months of what's called "machine learning", with your smart meters on half-hourly readings, we're able to provide customers with an Energy Profile. The smart system learns the energy signatures of your devices and works out (based on what's on at what time of the day, for how long, how much energy it's using etc) which household appliances they're likely to be. There's some margin for error with this, as we're tracking the energy signatures.
It's be interesting to know what other devices you have on on a regular basis to see if we can figure out what's being misconstrued as the "laundry" appliances.
Let me know!