In contact with OVO (4days ago) they confirmed it was a meter issue and would be in contact, still waiting for the call, and means another day staying in for the engineer, get a grip OVO.
Best answer by Nancy_OVO
Sorry to hear about the trouble you've had so far following your smart meter installation.
There could be a couple of reasons why it's not in communication with us, and the resolution will vary for each.
If you'd like us to check up on what the intended fix is going to be, and how long this may take, drop us a message on Facebook with your account number, full name and DoB: m.me/ovoenergy