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Is my smart meter SMETS1 or SMETS2 ?

  • 7 September 2019
  • 9 replies
  • 6605 views

Hi,


Earlier this year, I had a smart meter fitted. I specifically asked for a SMETS2 and was told that SMETS2 would be fitted. However, whilst thinking about switching supplier, I'm told that the national database says that my address is fitted with a SMETS1. How can I tell whether I actually have a SMETS2 or 1?


Thanks.

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Best answer by Nancy_OVO 10 September 2019, 14:33

Hi @Chainsawuser,

One easy way to tell is to look at your electricity meter. If the serial number starts with 19P, then this indicates it's a SMETS1 meter. If it starts with 19M, then this means SMETS2.

If you had a SMETS1 meter initially and we've replaced it for a second generation meter, we may not have updated the national database to reflect this yet. It can take 4 to 6 weeks from the installation date to do this.

Hope this helps!

 

Updated 17/01/2020

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9 replies

Userlevel 6
Badge +4

Hi @Chainsawuser,

One easy way to tell is to look at your electricity meter. If the serial number starts with 19P, then this indicates it's a SMETS1 meter. If it starts with 19M, then this means SMETS2.

If you had a SMETS1 meter initially and we've replaced it for a second generation meter, we may not have updated the national database to reflect this yet. It can take 4 to 6 weeks from the installation date to do this.

Hope this helps!

 

Updated 17/01/2020

Thanks or the reply Nancy.
My meter serial number actually starts 17P. Does that mean SMETS1 or 2 ?
Thanks
Userlevel 6
Badge +4
@Chainsawuser - SMETS1. It's the letter you're looking for. The numbers before just indicate the year in which the meter was manufactured. 17 = 2017, 19 = 2019.
Thanks Nancy, looks as though I've been misled then. I was expecting SMETS2 but have been given a SMETS1 !
Userlevel 5
SMETS1 meters will be updates soon, @Chainsawuser, so it will have the same functionality as a SMETS2 meter.

Hi,

I am in the process of switching to Ovo from Eon, who I currently have a smart meter with.

Will the smart meter still work and will the in home display that I have also work?

I’ve searched the forums but all threads seem to be a year old.

Thanks

Richard

Userlevel 7
Badge +2

Hi @richardibarnes 

Welcome to the Forum! It depends if Eon fitted SMETS1 meters or SMETS2 ones. At the moment it is mostly likely to be SMETS1 meters. This means you will need to arrange with OVO for an engineer to install the new meters.

But at the moment, OVO have stopped taking bookings until 1st May. 

https://www.ovoenergy.com/smart-meters

For the meantime you can provide meter readings manually or let OVO estimate your usage.

Userlevel 7
Badge +3

Updated on 25/03/20: just to add to this, if you have a ‘Secure’ SMETS1 or SMETS2 meter (see this topic to confirm which) we can communicate with it once your account is set up and we're sent all of your meter details from Eon (all done by 6 weeks of supply start date). If you have a different model of SMETS1 or SMETS 2 meter,  the meter will receive a software upgrade, and be migrated onto the National Smart Meter Network as @Transparent mentioned. 

 

Sorry - I disagree.

OVO won’t replace SMETS1 meters if you already have them fitted.

Instead, all existing SMETS1 meters will receive a software upgrade later this year, and be migrated onto the National Smart Meter Network.

So you may be in the position of needing to take a few manual readings whilst waiting for the SMETS2 upgrade.

Userlevel 7
Badge +2

Sorry - I disagree.

OVO won’t replace SMETS1 meters if you already have them fitted.

Instead, all existing SMETS1 meters will receive a software upgrade later this year, and be migrated onto the National Smart Meter Network.

So you may be in the position of needing to take a few manual readings whilst waiting for the SMETS2 upgrade.

I should’ve probably tagged you in this first before answering haha

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