I’m now returning to ovo and I’m concerned that the same thing will happen only in reverse. Can someone please tell me which readings I need from the meters please. Also please don’t send me to the usual link on the ovo website as it doesn’t tell me anything about specific readings.
For info, for gas, SP want the volume cubic meters reading. I’m sure ovo prefer the imp kWh reading. Is this correct.
Best answer by Transparent
There's an already existing topic about this - https://forum.ovoenergy.com/smart-meters-smart-products-33/how-do-i-take-a-reading-from-my-smart-meter-89.
Are we're discussing a manually-read meter or a Smart Meter?
If you are providing readings manually, then I can't see how there can be a compatibility problem.
OVO can take your readings in metric or imperial by volume, and also in KWh if that's what your meter displays. The relevant maths to convert your gas meter reading is actually sent to you as part of your OVO Bill.
If you want a more full explanation of how it's done, have a look at the Forum Thread GAS usage over 24 hour period!. where I worked out a day's usage for someone else last week.
I can appreciate that SP might acknowledge a compatibility issue with a Smart Meter.
OVO's meters are made by Secure, and are the same type used by E.on, First Utility and Utilita. However, the incompatibilities aren't due to the meter manufacturer, but rather the software command-set used to communicate with it under the SMETS1 protocol.
Let me know here if you want me to expand on the above.
If you have a SMETS2 meter more info here.