I prefer the option of the IHD so just I ordered and received one, but while trying to configure/connect the IHD the WAN light has stayed on solid - not all of the time but for about the last 4 out of 5 weeks. Customer services first told me it would need an engineer visit to fix. Within a few days of my first call things burst into life for a week or two but the WAN light is back on solid again for two weeks and counting.
On calling Customer Services again, I was told "the DCC network needs to be reset from time to time and until that happens I need to revert to manual readings". He said the next reset could be in up to 12 weeks. As far as I'm concerned this takes the smart out of "smart meter". I'm expected to do manual readings for the next 3 months !
Is there something wrong with my setup or do I just sit and suffer?
Best answer by Tim_OVO
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