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Can OVO turn off my smart meter WAN connection?

  • 14 December 2018
  • 3 replies
  • 547 views

Hi all, I have a secure Liberty 100 meter fitted and would like to know if it is possible to turn off the WAN
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Best answer by Eva_OVO 18 December 2018, 12:59

The basic answer here is no, @leafy.

We're unable to turn off the WAN connection, this would stop us communicating with the meter and billing you accurately.

Is there a reason you wanted to turn it off?
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Userlevel 5
The basic answer here is no, @leafy.

We're unable to turn off the WAN connection, this would stop us communicating with the meter and billing you accurately.

Is there a reason you wanted to turn it off?
My partner thinks that she is sensortive to radio frequency radiation and as the wan information is carried over the mobile phone network I thought it should be easy to turn off the SIM card or remove it..I realise that the Han network will be still on but that is signed which is designed to use low power...if it is possible I will give customers support a call
Userlevel 6
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Hi @leafy,

I'd recommend having a look at this topic, which addresses safety concerns surrounding smart meters.

Thanks

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