Solved

Economy 7 times - What are they?



Show first post

39 replies

Userlevel 5
Badge
Welcome to the forum, @MJR, I've edited your post to protect your details, you'll need to get in touch with our team.

Please contact them on Facebook, you'll need to confirm your full name, full address and DoB and they will confirm the times for you.

Thanks!
Hi,

What are the active hours for Economy 7 in Cardiff area?

Thanks for your help

Steve
Hi Amy, thanks for the reply, unfortunately Facebook is one thing I don't have, any other way to authenticate?
Userlevel 5
Badge
There are indeed, @MJR.

You can send us a message on Twitter or email the team on hello@ovoenergy.com, or give them a call. You can reach our Customer Care team 9-5 Monday-Friday on 0330 303 5063.

Hope this helps!
Userlevel 5
Badge
Hey @Steve_Coombs, as per this threads instructions you'll need to reach out to our team.

Hope this helps!
Hi,
Can someone please tell me what my Economy 7 times are?
My MPN is Removed by mod (meter number Removed by mod).

Thanks
GunnerH94
Hi your East Midlands with that mpan, it starts at 11pm for 7 hours.
Here's a link to show all areas. https://www.npower.com/faq/179
Userlevel 5
We already had a topic on this so I've moved your comments over here @GunnerH94 @Tufty71 .
Thanks for the information everyone.

My postcode is *removed by mod*  and I have a economy 7 smart meter with ovo and I just need to confirm the start and finish times for the night time period. 

Can't find anything on the ovo site regarding the hours etc 

Userlevel 5

What’s your Meter Serial Number (MSN), @Tcc

Hello,

Just joined the forum.  I don’t have either a Twitter or Facebook account  and would loose my quarterly  discount if I emailed OVO directly with my query.   How do I find my Economy 7 times now I have a smart meter?  I have looked at the other posts and it seems that everyone has different times?  I also wonder what happens at the BST/GMT changeover?

Sorry if I seem dumb but I must have missed the obvious somewhere and it is driving me crazy that I can’t find this simple information.

Thanks for your patience!!

Userlevel 7
Badge +3

Hi @DreamSteamer and welcome to the Forum.

You can send a Private Message (PM) to one of the Moderators such as @Tim_OVO or @Amy_OVO. Click on their name and you’ll see a new page with details of how wonderful they are.

At the top of that page is a button that reads Send message. Click that to open a PM.

Give enough detail for them to ensure who you are

  • Your name
  • Address and postcode
  • OVO account number
  • Meter serial number or MPAN (printed on each meter)

They can then look up your Economy-7 time-slot from their database and reply to you.

Thank you for that quick reply Transparent.  Very helpful.  I was concerned that if I sent an email I would loose the discount, but this is a PM, so must be different.  Bye.

Reply