What are my Economy7 times? My meter serial number is XXXX (edited by Moderator).
Best answer by Darran_OVO
Transparent is right in regards to the moderators above. However, it's worth noting that the mods don't have any visibility of each others private messages from customers and therefore, although I wish they would all work 24/7, sending a PM is probably not the quickest way to get support if you need it.
For any customer service type help that you need OVO to help with, we'd recommend sending us a PM or DM via Facebook or Twitter, that way one of the team can pick it up and help you with it.
The forum is a space for customers to ask other customers for help and advice, the mods are here of course, but will only step in when needed.
Emily is in today, so if you have already sent your PM, I will give her a nudge to make sure she checks her inbox. Going forward anything you definitely need OVO's help with its best to contact the customer service team.