When I log into my account it just says track your switch. I’m not able to access the functions of the account. How long does it take for this to get up and running?
Best answer by Transparent
It can take around 4-6 weeks for your My OVO account to become live.
The important thing to ensure is that you've sent your meter reading(s) to OVO. It is they who send these to ECOES, The National Meter Database. You do not need to communicate directly with your old Supplier.
If you're unable to register the meter readings online, just send them to Customer Services by email firstname.lastname@example.org.
Post back here if you're still concerned about anything...
... otherwise - Welcome to OVO! :8