It asks if you have a water heater. Does this include a boiler and water tank (which is obviously something that heats the water!)? It seems like an odd classification, as surely everyone heats their water, and so I would like clarification.
Also, can you explain how the categories are identified? As an example, my Fridge/Freezer is always on, but you have a Refrigeration as a separate category. Do you identify a constant value being used, attribute this to 'Always On', then make a assumption that you have one fridge/freezer, and deduct the expected usage, and attribute it to Refrigeration?
I'm guessing Cooking is any (electric) device that causes a big spike, and will include anything with an element (eg a kettle or toaster).
The same principle for Entertainment etc, identifying load at different levels, and associating it with 'expected' devices.
This would be a clever algorithm if it is proven to be accurate.
It would be useful for customers to have a breakdown per minute (maybe 15) for each category, so that we could correlate and match our behaviour with the recorded information.
I suspect that the majority of customers wouldn't bother, but keeping 48hrs of granular records surely wouldn't be too big an overhead in todays 'big data' world?
Best answer by ChrizK
Ovo, you should distinguish that this selection/choice is only if you have an ELECTRIC Water Heater.
OVO Help page on the Energy Breakdown: https://www.ovoenergy.com/help/energy-breakdown