How do I apply for a free electric thrw
Best answer by Firedog
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Userlevel 7
+1
- Plan Zero Hero
- 7095 replies
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9 October 2022
Howdy
You can find all the details you need for this at https://www.ovoenergy.com/customer-support-package
If you’d like to apply, the Support Team can help you out via https://help.ovoenergy.comÂ
Thanks to Blastkise 186 for his reply on getting free throws,but I am still struggling finding a way to apply for the throws,can anyone help me it is doing my head in.Â
Userlevel 1
Thanks to Blastkise 186 for his reply on getting free throws,but I am still struggling finding a way to apply for the throws,can anyone help me it is doing my head in.Â
Me too. I’ve been searching everywhere for the answer to this too.Â
Userlevel 1
HowdyÂ
You can find all the details you need for this at https://www.ovoenergy.com/customer-support-package
If you’d like to apply, the Support Team can help you out via https://help.ovoenergy.comÂ
This doesn’t give us an answer how to apply just details of the package.Â
Userlevel 7
+1
- Plan Zero Hero
- 7095 replies
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10 October 2022
The fastest way to apply is via Live Chat at https://help.ovoenergy.com/#contact_us_container
You can also call in on 0330 303 5063 or 0800 069 9831. But Live Chat will be MUCH faster. :)
If the process identifies you as being eligible for a free throw, OVO will help you to make the arrangements to get one.
Userlevel 1
The fastest way to apply is via Live Chat at https://help.ovoenergy.com/#contact_us_container
You can also call in on 0330 303 5063 or 0800 069 9831. But Live Chat will be MUCH faster. :)
If the process identifies you as being eligible for a free throw, OVO will help you to make the arrangements to get one.
I’ll phone them tomorrow as live chat isn’t available just now. Thank you for your reply.Â
Userlevel 7
- Plan Zero Hero
- 507 replies
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10 October 2022
- Answer
Userlevel 1
Thank you for this. Managed to apply and throw will be sent out first week in November. Every wee bit helps.Â
Userlevel 7
+1
- Plan Zero Hero
- 7095 replies
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10 October 2022
I’m done too. :)
My throw is on the way once they start going out.
I turned down the specialist advice though, as I’m in tons of credit anyway and there’s not much that they’d be able to do for me anyway. Being a forum volunteer, I can solve my own problems anyway, so I’d rather let the team focus on members who actually would benefit from specialist help.
Userlevel 1
Thank you!!Â
Userlevel 7
+1
- Plan Zero Hero
- 7095 replies
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10 October 2022
Also, I’m gonna kinda use some magic powers of mine to mark the best answer. Thanks for that one
Anyone had their throws yet…
Userlevel 7
+1
- Plan Zero Hero
- 7095 replies
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6 November 2022
Anyone had their throws yet…
They should start arriving this week.
Is it a courier/Royal Mail delivering the throws?
Userlevel 7
+1
- Plan Zero Hero
- 7095 replies
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10 November 2022
Is it a courier/Royal Mail delivering the throws?
That information isn’t available I’m afraid. It’ll be by whatever method OVO determines most suitable.
Thanks for the reply. I’m only wondering as I’m always getting emails saying ‘we’ve been unable to deliver your package’ - and these are all scams. I’m not always in either.Â
Thanks for the reply. I’m only wondering as I’m always getting emails saying ‘we’ve been unable to deliver your package’ - and these are all scams. I’m not always in either.Â
i have been accepted for free electric throw like you be nice too know what company are delivering them as i get scam emails regarding cant deliver a parcel.
Userlevel 7
+1
- Plan Zero Hero
- 7095 replies
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11 November 2022
An email has started to go out today with a status update.
To prevent scammers and other malicious actors from getting ideas, I won’t reveal much about what it said. What I can reveal however, is that the process of shifting all the free stuff through the warehouse and getting it out the door has started - you should get your package by the end of the month.
OVO will keep you posted directly and any further updates will come from an official OVO owned email address.
Userlevel 1
I applied for the free electrical throw via website I have had an email stating they can't find my account number on their system but I have put the correct details in I have tried phoning them and all my details are correct as anyone else had this problem and wot did you do pleaseÂ
Â
Userlevel 7
+1
- Plan Zero Hero
- 7095 replies
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25 November 2022
Try making the request again. If you still have trouble, let us know in this thread and I’ll ask for advice.
Userlevel 1
Thank you I have sent the application again so will see if it worksÂ
Userlevel 1
After phoning boost I explained everything and after 1.30mins they said my application has gone through for thr free electric thro so will see if it comesÂ
I had the same. I've tried to contact them and had no throw yet. My Mum who applied after me and lives on an island in Scotland has recieved hers already. Very confusing. Worried it might have not been sent or that the courier company might not deliver as if its Evri delivering then I have no chance they are losing lots of parcels :(Â
Userlevel 1
Please let us know if you receive it I know there is a lot of applications but it's not fare that you can't get through to anyone who knows anything it's just a waiting game isn't it we will probably get them in summer lolÂ
Userlevel 7
+1
- Plan Zero Hero
- 7095 replies
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5 December 2022
As far as I’m aware, they are all currently being sent out. If you haven’t received the throw yet, try sending an email to ovothrow@purplechameleon.co.uk . Purple Chameleon are sending these throws out on OVO’s behalf, so they might be able to check the status for you.
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