What are my Economy7 times? My meter serial number is XXXX (edited by Moderator).
Best answer by Darran_OVO 12 March 2018, 09:51
There are indeed, @MJR.You can send us a message on Twitter or webchat via the Help Centre, or give them a call. You can reach our Customer Care team 8-6 Monday-Friday on 0330 303 5063.Hope this helps!
My postcode is *removed by mod* and I have a economy 7 smart meter with ovo and I just need to confirm the start and finish times for the night time period.
Can't find anything on the ovo site regarding the hours etc
What’s your Meter Serial Number (MSN), @Tcc?
Just joined the forum. I don’t have either a Twitter or Facebook account and would loose my quarterly discount if I emailed OVO directly with my query. How do I find my Economy 7 times now I have a smart meter? I have looked at the other posts and it seems that everyone has different times? I also wonder what happens at the BST/GMT changeover?
Sorry if I seem dumb but I must have missed the obvious somewhere and it is driving me crazy that I can’t find this simple information.
Thanks for your patience!!
Hi @DreamSteamer and welcome to the Forum.
You can send a Private Message (PM) to one of the Moderators such as @Tim_OVO or @Amy_OVO. Click on their name and you’ll see a new page with details of how wonderful they are.
At the top of that page is a button that reads Send message. Click that to open a PM.
Give enough detail for them to ensure who you are
They can then look up your Economy-7 time-slot from their database and reply to you.
Thank you for that quick reply Transparent. Very helpful. I was concerned that if I sent an email I would loose the discount, but this is a PM, so must be different. Bye.
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