Why can't I submit meter readings in the app?

  • 30 March 2019
  • 1 reply

My app won’t let me send meter readings

1 reply

Userlevel 6

Updated on 23/07/20: If you have a smart meter that isn’t sending readings to us, you can now submit them manually. See this topic for more info!


Hi @Euan,

Can you give us some more information about this? Can you see the meter reading page? Are you getting an error message?

If you could post a screenshot too, that would be really helpful!