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When I click on 'Update my preferences' all I get is a spinning OVO logo - anyone else?

  • 24 May 2018
  • 4 replies
  • 202 views
A
  • Anonymous
  • 0 replies
Hello

My Ovo appears to be broken today (24th May). I got an email from Ovo titled
Something to check with you.., about the new data protection rules. When I click on update my preferences all I get is a spinning OVO logo. Its the same if I try to login directly.

Is this just me or is it a problem for everyone?

Thanks for your help.
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Best answer by Steve587 8 September 2018, 13:24

I get the spinning (pulsing) OVO logo on log-in, but I either,

(1) then click on a menu item down the left hand side to get what I want, or

(2) wait and the Home page loads up.



It may be an issue of web speed, time of day affecting speed, server issues etc.
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4 replies

T
Rank
Same problem here, just spinning. OVO logo
Tim_OVO
Rank
Userlevel 7
Still an issue @Phil_H @Tehidyman :?
Carbon neutral - we need a community to get there!
Steve587
Rank
Userlevel 4
I get the spinning (pulsing) OVO logo on log-in, but I either,
(1) then click on a menu item down the left hand side to get what I want, or
(2) wait and the Home page loads up.

It may be an issue of web speed, time of day affecting speed, server issues etc.
Steve

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