As you can see the Unit Rate for Gas is 3.8 p per kWh - Including VAT
However when I received my contract from OVO last night I notice the Gas Unit Rate has now changed to 3.90 p per kWh excluding VAT
If I add 5% VAT the unit rate increases to 4.09 p per kWh
Although that might not seem like a lot extra it makes a significant difference to my annual bill which increases it by a further £29 based on my actual usage
Has anybody else experienced these issues and been mislead by incorrect figures?
Best answer by Slinky
Just telephoned OVO and spoke to Clare and she says OVO will honour the Gas Unit Rate of 3.8 p per kWh (inc VAT) A new contract will be sent out over the next few days to reflect the correct costs.
Problem solved 😉