I am having a Smart meter installed next week. Last week, I was perturbed to hear that there have been incidents of the meters not being installed correctly and properties catching fire as a result. I need to know that my meter will be installed properly before I proceed. Also, will there be a different Smart meter tariff to the one I presently have?
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Best answer by Lucy_OVO 15 August 2017, 16:13
I am having a Smart meter installed next week. Last week, I was perturbed to hear that there have been incidents of the meters not being installed correctly and properties catching fire as a result. I need to know that my meter will be installed properly before I proceed. Also, will there be a different Smart meter tariff to the one I presently have?
Hey LizW,
The smart meters we use at OVO are extremely safe and so far, we’ve installed just over 500,000 smart meters. They are covered by UK and EU product safety legislation, which means they’ve undergone rigorous testing to make sure they are stable and secure.
I hope you don't mind but I've also added tags and amended the title of your topic slightly so that other users can find it more easily.
**Updated 11/07/2019**
You'll find some further info
here.
Lucy
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