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Account balance in still in debt, but payment sent yesterday - shall I just wait for this to show?

  • 4 July 2018
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I paid my 71 dd yday (showing on my bank app its left my acct) but on my ovo acct its not showing as iv paid them yet. My monthly statement has come this morn and it says i owe ovo 28 (so my acct is -28). So am i right in thinkin i just need to wait for the 71 to clear on my ovo acct then i will be in credit with them?
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Best answer by Mw2870 4 July 2018, 16:52

Hi @Mrs m, Welcome to the forum!

Yes, you are correct. As soon as the £71 DD clears, it will be credited to you account and the -£28 balance will become £43.

If it doesn't show up in your account within a week it may be worth getting in touch with the guys at OVO.
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Userlevel 5
Hi @Mrs m, Welcome to the forum!

Yes, you are correct. As soon as the £71 DD clears, it will be credited to you account and the -£28 balance will become £43.

If it doesn't show up in your account within a week it may be worth getting in touch with the guys at OVO.

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