I was also transferred over from SSE. I’ve just checked my usage and seen that Ovo claims I used 974.82 kwh of gas on December 10. My normal daily usage is 40 to 50 kwh. This looks like a clear system error to me but this thread shows that other customers are also being hit with very high random usage figures. I’ve emailed Ovo asking for an explanation. I will update here when I hear back from them.
PS. I’ve had a smart meter for three years - I thought they were supposed to avoid these types of mega errors?
Best answer by Blastoise186View original