I was recently prompted to move from SSE’s payment portal to that of OVO.
Before shifting to OVO, I had a credit balance on my SSE account. All of a sudden, OVO’s account reflected a “Today's balance” of “£2,301.25 in debit”, with the absurd reading of 7703kWh electric consumption a day. For reference, I have a smart meter so I do not have to enter anything manually.
I don’t have the intellect of Sir Isaac Newton but certainly that is astronomical compared to any average household, yet alone mine.
I have attached screenshots in this post. Can someone explain to me what is going on? How on earth did a credit in an SSE account transfer to a £2,301.25 debit in a OVO account.
Best answer by Jess_OVOView original