On 4 October I received a quote from you on my moving in on 29 September
It was £171 a month basically because it is a 5 bedroom house
At my previous property I was only paying £66 a month
I was told I would hear more from you in 10 days but I have seen nothing
I looked at your site last evening to be told my 4 October quote had expired but your email of 4 October at 16.52 from firstname.lastname@example.org made no mention of me having to accept your quote and no email to reply to anyway
A new quote now mentions £212 a month !!!
Can you assist/help please ?
The couple I bought from were also with OVO Energy !!!
How much a month were they paying
They were just a couple as well
Best answer by Jess_OVOView original