I’ve just moved into my new flat (as owner). The previous occupants used Ovo Energy and I keep trying to use the “get a quote” feature from the Moving section. But every time I’m told that I can’t be offered a quote right now. I just want to pay Ovo for supply my energy - why won’t they let me??
Best answer by Jess_OVO
View originalSame here! it has been over a month, I have tried every possible mean of communication with them. When I could get hold of them, they said it’s sorted I will get communication in a few days, I get no follow up at all. Something is seriously wrong with their team
I’m so sorry to hear of the difficulty you’ve had setting up a new account,
I’ve just moved into my new flat (as owner). The previous occupants used Ovo Energy and I keep trying to use the “get a quote” feature from the Moving section. But every time I’m told that I can’t be offered a quote right now. I just want to pay Ovo for supply my energy - why won’t they let me??
This is a strange one. Were you using the Quote page here,
Thanks
Hi - I am also getting the same issue ? - I am going to move in to a new home which uses OVO already.
But when i try to request for a quote getting the below error. Also emailed the team.
Sorry, we are currently unable to offer you a quote. Please check back soon
Hi
Looks like our community members have done some great detective work over here.
Have you been in touch with the Support Team, who can help to get the account set-up instead?
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