Our switch to OVO was meant to complete on 7th February yet so far we have no access to our online account (My OVO) so can’t access anything ie bills, usage etc or submit meter readings.
It would appear that the problem is that the electricity meter has not transferred over successfully and is in the hands of the “data collector”.
Very disappointing that we are no further on and only 5 months left until the contract is over.
I was hoping that someone could look into why its taking so long to switch?
Best answer by Tim_OVOView original