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Do I get a confirmation for submitting my opening meter readings?


Userlevel 1

Should I get confirmation of meter readings I sent on new account start ?

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Best answer by Blastoise186 17 May 2022, 19:34

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Userlevel 7
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Howdy @Jacko6625 !

If memory serves, you might not always get an email confirmation, however attempting to submit opening readings a second time should throw up a message saying they’ve already been submitted.

If you’d like to double check though, feel free to have a chat with the Support Team. You can reach them via Web Chat on https://help.ovoenergy.com or by phone on 0330 303 5063.

Userlevel 1

Thanks for your quick reply. Will do.

Userlevel 7
Badge +1

No worries. :)

If you need a hand with anything else, feel free to stop by the forum anytime. :)

As this forum is mainly patrolled by volunteers like myself, we can’t access your account or make changes from here but we can definitely give advice that might help you out.

At very least, we’ll always be able to tell you something useful and figure out the best places to go.

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