Can OVO offer a Meter Exchange from Single Phase to Three Phase? Need to upgrade to support some green tech I'm installing!

  • 10 January 2022
  • 27 replies

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27 replies

I haven’t heard anything from ovo since starting the switching process, mod mail confirmation or anything. Is this usual?how do I know that my switch is being processed?

Userlevel 7

How strange, @Jon_darbs.


We’d usually send you out a confirmation of the switch within 5 working days. Have you double-checked your email junk folders as sometimes this welcome email can end up here.


If you’re still not able to find this I’d recommend reaching out to our Support Team to double-check we’ve got the right email address registered and your switch is in progress.


Hope this helps.