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Why have I failed a credit check?

  • 5 March 2019
  • 1 reply
  • 267 views
KirstyLPink
Hi, I've recently joined and have been told i have failed a credit check, please can you advise why this would be and what i can do! I can't afford the money they are requesting for the deposit. But can't see a reason why i would have failed. I have recently bought the property that i am trying to get energy supplied to.

Please help!!!
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Best answer by Nancy_OVO 12 March 2019, 15:16

Hi @KirstyLPink,



Unfortunately it's not OVO that carry out the credit check. We pass this onto a third party, and we're not told the reasons for the credit score, we're simply passed the score. You can get your own credit report on the Experian website.



You can find out more information here.



Hope this helps,

Nancy
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KLP

1 reply

Nancy_OVO
Userlevel 6
Hi @KirstyLPink,

Unfortunately it's not OVO that carry out the credit check. We pass this onto a third party, and we're not told the reasons for the credit score, we're simply passed the score. You can get your own credit report on the Experian website.

You can find out more information here.

Hope this helps,
Nancy
Your guiding light(bulb)

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