my original post has been closed and is now cheerfully tagged as ‘Solved’ which it isn’t.
as its been closed i cant post my reply there.
Long story short….
Ovo adopted my supply without my authority
I emailed them and got a response to say that they cant discuss the supply on my property because i’m not the account holder
I emailed and explained what had happened - ie that someone had transferred the account without my authority. the response arrived tonight….
wait for it….
despite my explanation…..
they cant talk to me about My Property because the account isn’t in my name.