My tenant has left the property. Currently, it is vacated - i.e. no tenant. They were with Ovo previously. What can I do now?
Best answer by Mw2870
Updated on 26/02/2021: If you’re moving home, see this guide on what to do for your energy account at the old place and your new place.
We’ve also made a ‘Moving home checklist’ here. This advice applies if OVO supply you or not!
Recently moved into a new place? Check out the available OVO plans and get your switch sorted today here.
If you’re a landlord, see below:
You will need to call OVO and provide them with the meter readings from the day the tenants moved out. They will then set an account up in your name and you will be responsible for usage until the next set of tenants move in. You are free to stay with OVO or transfer to another company.
Pay monthly customers
0330 303 5063
Monday to Friday 8am - 6pm