Best answer by Nancy_OVO
I'm not sure what you mean here. Are you in the process of switching over to OVO? If so it sounds like we might need more information from you before being able to take over your gas supply.
We can clarify this for you if you give us a ring on 0330 303 5063 or drop us a message on Facebook: m.me/ovoenergy
Be sure to include your address, post code, full name and DoB if you message us.