Best answer by Tim_OVO
View originalWhy can't I get a smart meter fitted with a semi concealed gas meter box?
Updated on 21/07/23 by Emmanuelle_OVO
It sounds like you have a semi-concealed gas meter, meaning it's half dug into the ground.
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It is now possible to install an S2 smart meter in the majority of these set-ups, as long as the engineer has a bracket on them to ensure they can fit the meter in to the space provided. When making the booking it just needs to be made clear that you have a semi concealed gas meter box.
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In some cases a semi-concealed gas smart meter installation may be affected by an unusual ECV (sometimes replacing the ECV in semi-concealed boxes can be difficult due to the space). If you are worried this may be the case I would advise sending a picture of the meter box to our Support team who’ll be able to check this for you.
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There’s more advice about meter issues affecting smart meter installations in our On site work guide.
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