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When will the SmartThings app integration with the Chameleon IHD6 be available to OVO customers?

  • 7 October 2021
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I have just had my new smart meter fitted and have been provided with a Chameleon IHD6-CAD-PPMID. Googling that model number shows that it is capable of providing a feed of data to SmartThings. At present this seems to be limited to Bulb customers. Being the curious type, though, I went into SmartThings and went to add the meter. It comes up with a page to say that they’re not quite ready yet. There was a date given, which was today. Today that date has been pushed back.

i was wondering if there were any firm plans to provide this from the Ovo side (as with Bulb), or if it was something just between Samsung and Chameleon?

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Best answer by Jess_OVO 12 October 2021, 13:24

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Nice! I'll bring a years worth of popcorn to munch on from the gallery. 🍿

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@Blastoise186 

 true (re: support)… good job I signed up for a front row seat…! XD

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True, I had read about that when I was writing up my guide. However, since ivie isn’t actually available yet, I decided not to include it, so as not to disappoint anyone.

Obviously, it would be a third-party solution, so OVO wouldn’t be able to provide support. We might be able to help out on a community support basis via this forum (assuming a few forum volunteers decide to try ivie out), but it would be limited to just that.

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***Update***

This might just be what we’re looking for: coming soon

https://ivie.co.uk/smartthings/

 

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Nice one for this latest guide, @Blastoise186:

 

 

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Hey there @michaels !

Good question actually. It’s covered in my upcoming guide, which isn’t quite ready to be made public yet. But I can answer this one for you anyway.

You’re close, but not quite there. The Chameleon Integration with Samsung SmartThings does not rely on the use of any IHD at all so it can be used regardless of the IHD you have. However, it sounds like your Smart Meter is a SMETS1 that’s not yet been migrated to DCC, possibly a Secure Liberty 100 Series, so your IHD is probably a Secure Pipit 500.

If you’re with OVO, you might get an email once your Smart Meter starts to migrate, but at the very latest it should happen within the next year or two at the very latest.

If you could show me some photos of your meters, I can double check to make sure I’m on the right track.

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So if i enter my mpan I just get a no compatible smart meters message.  My smart meter has a pipit IHD - does that mean I don’t have the correct Chameleon smart meter?

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Unfortunately, it didn’t work for me but that could just be to unique circumstances that only apply to myself. When it does work though, you get usage data in a format that’s pretty easy to understand and you can also trigger automations in SmartThings that you can’t otherwise do with other apps. It’s also nice that I don’t have to install yet another app to use it!

The best I would recommend is try it out and see what you think. :wink:

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Might have to have a play with this. Anyone know how it compares with the Bright app in terms of information provided?

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Bit of good news from Chameleon.

They got back to me this morning and have confirmed that they’ve fixed the issue with the opt-out process. The correct email address to use is optout@chameleontechnology.co.uk and this will be updated in their Privacy Notice and Terms of Service soon. I’ve updated my instructions with the new information as well.

hey all looks like the Chameleon Smart Meter in SmartThings  isnt the IHD its actually a free service that displays your smart meter data and combines it with the other devices in the SmartThings Energy service which is on the life tab

 

The energy meter is 0 as its not live data currently as it comes overnight from the smart meter network, but given the tie up with Chameleon it looks like live data will be coming soon.

I signed up on Saturday and i’m getting all my data through :)

 

more info here as i think they’ve just announced it

 https://www.neowin.net/news/samsung-releases-free-to-use-smartthings-energy-for-uk-households/

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Ok, after quite a lot of digging around, I finally figured it out. I also managed to stump OVO’s Support Team in the process too - they don’t really know much about SmartThings or the Chameleon integration since it doesn’t involve an IHD and it’s not something that OVO manages or supports directly per se - everything goes via Chameleon Cloud and Samsung SmartThings (and technically via DCC as well).

Anyway, I eventually figured it out. If you decide that you don’t want to continue using the Chameleon integration with SmartThings, here’s what you’ll want to do:

  1. In the SmartThings app, edit the Smart Meter device and then tap Linked Services to find the active integration
  2. Delete the relevant Linked Service from the list - which will also remove the device from the app
  3. Contact Chameleon Technology by email using optout@chameleontechnology.co.uk and the subject line Cancellation Request. You can fill out the details of your request in the email itself - you’ll probably want to ask them to delete your Chameleon Cloud Account as well. I’ve done some clever tricks, so that if you click that link above, it’ll automatically create a new draft email with the subject line already filled in for you. Magic!

Once that’s all done, Samsung SmartThings will start to delete the stored data and stop listening to the feed - Chameleon will also shut things down from their end for you by turning off the feed completely.

Please note that the email address above is only for opt-out requests regarding the Chameleon Integration with Samsung SmartThings. For everything else, you’ll want to go via OVO’s Support Team instead.

If you want to totally disable SmartThings completely and stop using the entire app, you can select Leave SmartThings within the app settings before uninstalling it. Please contact Samsung directly if you want to delete your Samsung Account (only do this if you’re not using it for any other purpose!).

If you’re moving out, the SMETS Command Restrict Access for Change of Tenancy will also forcibly disconnect everything from your meters except the Smart Meters, Comms Hub and In-Home Display. This will make sure it all gets turned off properly too.

Update: Apparently the email address listed in the privacy policy for Chameleon doesn’t seem to be working right now. I’ve asked for help to get that looked into and I’ll update this comment again once I figure it out. In the meantime, I’ve been informed that optout@chameleontechnology.co.uk (updated on 20/10/21) is an alternative option that should get through. I’ve updated my comment for now. Probably could do with a much better long-term solution though…

Update 2: I’ve now got the corrected details from Chameleon. This comment has been updated to reflect that.

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Hmm… Strangely it seems the SmartThings integration via Chameleon is completely dead for me - nothing has come through at all and it’s definitely been more than 48 hours. I’m wondering if it really does rely on a CAD enabled IHD after all, since I can’t really have the Kecleon Brothers running 24/7 easily due to my circumstances - I can’t leave them out in the hall by the lift because my landlord would yell at me!

But at the same time, there’s no possible way it can be attempting to use the CAD features on the Kecleon Brothers either. The direct option via Chameleon doesn’t ask you to use the Account Pairing feature on the IHD6, nor asks for the passphrases that get generated either. So that’s probably a thing specific to the Bulb integration rather than the Chameleon one.

Shame really. But since it doesn’t look like I’m going to get anywhere with this, I’m probably going to shut it down and sever the connection. I think there’s a way to do a nuclear option that fully terminates and wipes it out for people who want to be absolutely certain - like me. XD

I’ll do some digging to see what the options are in case anyone decides to stop using the integration and have their data erased without deleting a Samsung Account (since you’ll probably still need it for other things) or completely terminating SmartThings outright (the latter can be done via the app anyway).

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Not very exciting... It has put a record in the History at 6.15 this morning but simply recorded a zero reading.

 

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I’ve started to test this integration out for myself as well actually. It doesn’t appear to rely directly on using an IHD as such, since I’m not seeing any additional network activity on the Kecleon Brothers while monitoring them using tcpdump - and also monitoring the Insights logs that UniFi Network generates for me.

With that being said, setting it up was pretty easy, especially since Oshawott is a Samsung device anyway and I’ve already got SmartThings set up. Beyond that, you basically just need to find Chameleon in the integrations list, verify your entitlement to the data and then give it 48 hours. Not too bad really!

And yes, I totally nicknamed it Raichu to match the fact that’s what I call my Smart Meter. Trust me, if I had a gas meter as well, I’d have named it Gastly! XD

I’m going to road test this puppy for a few days and see what I think before I make any solid opinions about it. After that, I’ll consider whether or not to recommend it. But what I can definitely say is that if you have a Samsung device, you probably already have SmartThings installed and it’s probably already set up with your Samsung Account which will make things a little easier.

 

There might be a bit of info about how it works on the bulb website. For example It mentions the CAD sending readings once a minute. If true that would be better than the info that makes its way to suppliers via the smart meter which is at best 30mins snapshots. I wonder if Chameleon needs to send an instruction over wifi to kick start the CAD into action. 

Be interesting to see how granular the info is that gets to SmartThings. Am not sure how frequent the data is from the Glow CAD/IHD as a comparison. 

https://help.bulb.co.uk/hc/en-us/sections/360007073152-Smart-homes

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Loop:


 

This is the bit I like: being able to simulate with reasonable accuracy how effective a solar array/battery set-up would be, based on usage and real cloud cover data for the day.

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So far: 

The instant energy consumption figures don’t seem to be active (a little odd, as this is, after all an integration created in partnership with the manufacturer of the IHD). Maybe that’s the 48hour wait? 
 

My own opinion thus far would be that it’s not as good as Loop as an informational tool. Loop does far more analysis for you. I can see, though, that my next home appliance purchases will factor in SmartThings integration into my decision and, if those little numbers start ticking over: Loop will be consigned to a folder, rather than prominence 

on a Home Screen! 
 

 

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I’ve started to test this integration out for myself as well actually. It doesn’t appear to rely directly on using an IHD as such, since I’m not seeing any additional network activity on the Kecleon Brothers while monitoring them using tcpdump - and also monitoring the Insights logs that UniFi Network generates for me.

With that being said, setting it up was pretty easy, especially since Oshawott is a Samsung device anyway and I’ve already got SmartThings set up. Beyond that, you basically just need to find Chameleon in the integrations list, verify your entitlement to the data and then give it 48 hours. Not too bad really!

And yes, I totally nicknamed it Raichu to match the fact that’s what I call my Smart Meter. Trust me, if I had a gas meter as well, I’d have named it Gastly! XD

I’m going to road test this puppy for a few days and see what I think before I make any solid opinions about it. After that, I’ll consider whether or not to recommend it. But what I can definitely say is that if you have a Samsung device, you probably already have SmartThings installed and it’s probably already set up with your Samsung Account which will make things a little easier.

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Out of curiosity, I checked, and my profile says

so I think I'll be looking into this too.

Thanks for the updates, all .

That’s the version I have, too.

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Out of curiosity, I checked, and my profile says

so I think I'll be looking into this too.

Thanks for the updates, all .

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https://www.samsung.com/uk/smartenergy/setup/

https://www.smartthings.com/partners/smartthings-energy

 

So perhaps anyone with a compatible chameleon smart meter

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The data itself is marketable and (so long as properly anonymised) legal to distribute. Especially if sold on in the form of pre-compiled trend data. 
 

that glow display looks interesting. I especially like the mentioning of a consumer API.

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Looks the same as my SmartThings looks. Time will tell, I suppose.

It may be Chameleon are capturing, storing and distributing data via their cloud for only Bulb customers.

I find it hard to believe Chameleon would provide the service for free. Although Glow don't charge any sort of service fee once you have bought their CAD

https://shop.glowmarkt.com/products/display-and-cad-combined-for-smart-meter-customers

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Looks the same as my SmartThings looks. Time will tell, I suppose.

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Update:

persistence pays off. It’s connected to SmartThings. No readings yet, but the page did suggest it may take up to 48 hours.

 Procedure was easy: in SmartThings: add a device, select Chameleon and then the only available options on the following two menus. Tap on the connect button at the bottom of the page, enter your house number/postcode, then upload a bill showing your meter id . It then goes through some checks and connects. 

Interesting to see that SmartThings have recently added the Chameleon option. It hasn't been there before. 

So lets see if those of us with newer IHDs can actually see any readings on the SmartThing app later and how frequently/real time the data is. Am not convinced my IHD is quite new enough but it didn't create an error. 

 

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