I understand that a Smart Meter works by radio, so would it work on my installation?
Best answer by Tim_OVO
Updated on 17/05/21 by Jess_OVO
Typically the maximum distance between the meters when going smart is about 60 feet (18.3 meters), although having lots of thick walls in between may mean that the meters will need to be closer than this.
If you already have smart meters installed and are having communication issues these may be caused by the distance between the meters, or there may be other factors affecting the signal. You can help find out by completing a Smart meter health check and contacting our Support Team with the results -