Hi smart meter is constantly cycling through all the screens and I can't get it to rest on any one screen. It is also unresponsive to me touching the screen.
I want to check my daily cash usage which the.smart meter display shows, as this is not available on the app.
+1
Hi
I could do with seeing some photos of this before I can advise anything
That does sound like a faulty smart meter display,
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If the actual meter display screen is constantly cycling through all of the screens and is unresponsive when you press buttons, you can arrange a non-emergency faulty meter exchange by calling our Support team:Â Â 0330 303 5063.
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If it’s the IHD, you can see costs and usage via your online account: https://account.ovoenergy.com/usage and https://account.ovoenergy.com/billing-history
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