I have an old smart meter, I have had no gas to any appliances since Friday evening and the meter is displaying open valve fail. It sounds like a battery fail. How can i get an emergency repair? Can't get through to OVO helpline until Monday??
Best answer by Nancy_OVO
In this scenario I'd say the best thing to do is call the team on 0330 303 5063 as soon as you can. We're open from 8am to 6pm on weekdays.
Can you let me know if you've managed to get this sorted now?