Question

just got a smart meter

T
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I hope im not jumping the gun….

I had a smart meter fitted Tue morning.   Its now Thur PM and nothing has updated on my portal, no new readings at all.   Should. wait a little longer for it too settle?

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Jeffus
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Hi @TD12345 

Could take up to  6 weeks once the meter is installed. Hopefully you will start to see something quicker. 

 

BPLightlog
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Yes @TD12345 there’s quite a synchronisation period unfortunately but it should be fine one all settled down. You can still monitor readings if you feel the need in the meantime but the remote links will certainly give you more info. 

The answer is 42 - for anything else bring data
T
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ok thank you.  will give it some more time and take manual readings if necessary.

Firedog
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I had a smart meter fitted Tue morning.   

 

Did the engineer leave you an In-Home Display (and show you how to use it)? Are you seeing anything on the IHD, if so?

 

Noel | Secure Liberty 110 Electricity-only E7 meter | Secure Pipit 500 IHD
T
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Yes the guy left me an inhome display - all works perfectly.    

so, my portal that i used to log onto to input the monthly readings and see my invoices - will this not now ever be updated? 

BPLightlog
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Yes the guy left me an inhome display - all works perfectly.    

so, my portal that i used to log onto to input the monthly readings and see my invoices - will this not now ever be updated? 

Yes it will - in fact the display being connected now is a good sign for the rest of the link being in progress. 

The answer is 42 - for anything else bring data
T
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Great!   thanks will sit tight and wait for VW’s to be added to the “charge anytime’.list……...😁

Firedog
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- will this not now ever be updated? 

Yes it will -  

 

@BPLightlog This old pedant can’t help but recall Yes, we have no bananas, because he reads that as “Yes it will (not now ever be updated understood).” But he understood what you meant nevertheless 😉

Noel | Secure Liberty 110 Electricity-only E7 meter | Secure Pipit 500 IHD
T
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I spoke too soon,

A week to the day my IDH dropped out.   And i logged onto my portal and OVO had updated it showing my smart meter asking for a reading.   i have waited 24 hours and northing. is there a quick way of testing my side?   I know ovo are in my area this week , is it worth me trying to get someone back?

Jeffus
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I spoke too soon,

A week to the day my IDH dropped out.   And i logged onto my portal and OVO had updated it showing my smart meter asking for a reading.   i have waited 24 hours and northing. is there a quick way of testing my side?   I know ovo are in my area this week , is it worth me trying to get someone back?

Hi @TD12345 

Not worth it.

It isn't unusual during the 6 week period for this to happen. Just need to be patient until the setup completes usually. 

I wouldn't worry about it at the moment. 

 

 

T
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oh ok - thanks will try and not look at it.

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