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Is there an OVO approved CAD devices list?

  • 10 July 2018
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Userlevel 2
  • Carbon Cutter****
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Hi - following OVO's removal of the SMART Gateway can you please offer a list of CAD devices that are approved for retrieval of real time data from my smart meter?
Also please point me at the process for getting an approved unit registered/connected.

There are a few lively threads on these forums but no definitive answer (that I could find) on the white listed CAD devices and connection process.
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Best answer by Tim_OVO 10 October 2019, 11:30

Updated on 26/11/20: Our current stance on this is that it might be possible to connect third party In Home Displays (IHDs) to the Home Area Network of your smart meters, but this is not assured, and we would be limited in the support we could offer for these devices. ​

Instead we would recommend you get one of the OVO supported IHDs, which are currently the Chameleon IHD6. These are free and are usually provided by the engineer when they fit your smart meter.

If you don’t have one, you’re able to request that one of these via our Support team here

 

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Userlevel 7
Hi - following OVO's removal of the SMART Gateway can you please offer a list of CAD devices that are approved for retrieval of real time data from my smart meter?

That’s a good question @MOF

We are working with Labrador and Hildebrand CAD providers and our Secure smart meter manufacturer, but we’re still ironing out a process for testing and approving devices. This needs to happen to ensure we protect our customers data, and we’re hopeful of making progress by the end of August.
Userlevel 2
Thanks Tim - It's good to know that OVO intend to support these devices. I'm looking forward to being able to access high time resolution measurements for my energy consumption - averaged over 30 mins just isn't good enough if you are trying to monitor boiler operation (or even fridge pumps). I am missing the gateway functionality which despite OVO's struggles was almost perfect for me!

I nearly bought the Hildebrand CAD but wanted to be sure that OVO would support it.
If you need any beta testers to help iron out the bumps then count me in. Please keep us informed with progress on CAD connections!
Userlevel 7

Updated on 26/11/20: Our current stance on this is that it might be possible to connect third party In Home Displays (IHDs) to the Home Area Network of your smart meters, but this is not assured, and we would be limited in the support we could offer for these devices. ​

Instead we would recommend you get one of the OVO supported IHDs, which are currently the Chameleon IHD6. These are free and are usually provided by the engineer when they fit your smart meter.

If you don’t have one, you’re able to request that one of these via our Support team here

 

Userlevel 6
He @jewelie - we're chasing up more information about that. We'll let you guys know once we've had a response from the team.
Hi is there any update to this?
Userlevel 7
Good question @mnbf9rca and I have to be honest, I'm not sure. Hopefully @Tim_OVO will be able to chase this up. I know @jewelie was looking for this too along with a few others!!
Userlevel 2
@Tim_OVO any updates on this?

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