Best answer by Nancy_OVO
Updated on 04/08/21 by Jess_OVO
Great to hear about your upcoming smart meter appointment.
Good news is that all smart meters we’re now installing are Aclara SMETS2 smart meters which will communicate with all suppliers. We’ve got a great user guide on what to expect on installation day here.
Previously we were installing Secure SMETS 1 smart meters. Whilst these may not have been able to communicate with all suppliers when first installed (check which suppliers are compatible here), they are due to be remotely upgraded shortly, giving them the same functions as a SMETS2 meter.
Hope this puts your mind at ease and you’re looking forward to enjoying the great benefits of going smart!