I have posted elsewhere about the trials of my smart meter installation, but this is more serious than just a delay and has warranted a formal complaint to ovo today. I wanted to write about my experience here to let other customers know.
When the engineer called to fit the smart meter (second attempt as the first engineer left it not working, but that's the other story) he noticed a small drop in pressure from the supply which indicated a leak somewhere. Within tolerance. He then asked me about the freestanding kitchen boiler ventilation and had a look at the vent there. He also looked at the gas coal effect fire in the lounge. Before he left her issued two at risk notices saying there was no ventilation in the lounge for the fire or the kitchen for the boiler. It says I refused to allow the boiler to be made safe so a danger do not use label is attached (which it isn't) and that the lounge fire supply isolated.
My plumbing and heating engineer called today and sorted the small leak under the gas hob. I asked him about the at risk notices I'd had. He said the kitchen boiler has adequate ventilation and that can be clearly seen and the fire is under 7kw and therefore doesn't need separate ventilation
So the field engineer has issued two warning notices that should not have been issued. It's had me very worried and now turns out unnecessarily. I find this really quite shocking and have read other posts where there has been over zealous use of the rules.
I'd be interested to hear comments from others and if anyone else has had a similar problem.