Do I need to submit a reading? And is the estimated bill amount right as it says for the period Jan 20th - Feb 11th. I did take the readings last night (but didn't submit them) but they seem wrong compared to the previous dumb meter usage. The readings were reset to 0 after installation but my Gas shows 145Kwh, I assume the old dumb meter was in units rather than Kwh which my new meter shows after all the conversions and calculations are done automatically? This would explain why the website suggests the figures are too high.
Any insights or pointers would be very gratefully received!
Best answer by Paul
The meter should still show units, though it also displays other data such as kwh. There is a user guide on the ovo website for reading the meter manually. Buttons 9 and 6 are the ones to use.